Help Us Improve With Surveys

In the month of February, MATA will be working with the North Central Texas Council of Governments (NCTCOG) and other transit authorities in the Dallas-Fort Worth area to participate in a regional study on transit ridership.

Survey Team members will wear these badges while on the trolley

This study will provide us with valuable information that in turn helps us and our partners serve our riders and communities better.

Here’s the basic info you need to know to help:

  1. First, surveys are voluntary and answers will be kept confidential. But the more information you provide, the better we can understand who our riders are, why they choose to ride with us, and where they’re going.
  2. Starting February 3rd, Survey Team members on the trolley will ask you where you plan to get off.
  3. On February 24th, Survey Team members will ask more in-depth questions to understand who are riders are.
  4. People conducting the survey will be wearing badges that identify them as part of the Survey Team.

More information about the survey can be found at NCTCOG’s website.

Thanks in advance for helping us serve you better!