Here's some helpful information to acquaint you with trolley protocol.

Unlike DART's Light Rail cars, there are no buttons on the sides of the cars to open the doors. The operator will always open the door for you.

On many parts of the line our tracks run next to the street curb. At these locations, and at the blue waiting shelter at the end of Cityplace West Boulevard, you can simply enter the trolley — watch out for the steps in the cars as you board.

On McKinney Avenue and portions of Cole Avenue our tracks run in the center of the street. At these locations, wait until the operator is sure that auto, truck and bus traffic has stopped and tells you it is safe to board. The same holds true when you are exiting a trolley at one of these locations — let the operator tell you when it is safe to get off. "Safety First" is the prime rule here.

On the streets, our trolley cars only stop for passengers at locations marked with a sign like this:

Because of their historical nature, our cars are not equipped for handicapped boarding. However in some cases, the operator may be able to assist a handicapped person to board one of our large cars.

Trolleys 186 and 369 are large cars; 122 and 636 are smaller. Due to maintenance requirements and charter demands, there is no way to predict which cars will be operating at any one given time. If you are with a large group, you might want to call the office at 214-855-0006 to see which cars may be running during the time period you want to ride.

To signal for a stop, depending on which car you are riding, press the button beside the window, or pull on the cord running the length of the car. Alternately, when you board, you can tell the operator where you want to get off or ask him or her what is the closest stop to your destination and ask to get off there.

We are glad to tell you that well behaved dogs (accompanied by their owners) are welcome on our trolleys.

Keeping all of this information in mind will help ensure that your trolley ride will be a safe and an enjoyable one.